Wrench reads your job completion emails, pings customers for Google & Yelp reviews, handles unhappy customers with AI recovery offers, and texts you instantly when something needs attention.
Starter plan: $99/month for 1 location, AI responses, and SMS alerts
Forward your job completion emails to Wrench. We scan for customer contact info and automatically send a personalized review request — no manual copy-paste.
When a negative review comes in, our AI drafts a personal recovery offer — free follow-up visit, discount, or apology — and responds on Google or Yelp within minutes.
Got a 1-star review or an angry customer? You get a text immediately — not an email buried in your inbox. One tap to call back, one tap to approve the AI response.
We watch your inbox for job completion notifications from ServiceTitan, Jobber, Housecall Pro, and more. Every finished job becomes a review opportunity — zero clicks.
Our model reads the negative review, drafts a human-sounding response, and proposes a service recovery offer matched to the complaint. You approve or it goes out automatically.
Google Business Profile, Yelp, and Facebook — we monitor and respond across all three. One dashboard, complete visibility.
Negative review lands? You get a text in seconds with a summary and a one-tap reply option. Never wake up to a 1-star review you didn't know about.
See your rating trend week over week. Spot which job types generate complaints, and which crews produce your best reviews.
Forward an email. That's the entire setup. Works with any field-service software, any inbox provider. No APIs to configure, no integrations to break.
“We went from 23 Google reviews to 180 in four months. My guys don't do anything differently — Wrench just handles it.”
“A customer left a 1-star review on a Saturday night. Wrench texted me, I approved the response, and by Sunday morning we had a 4-star update. Never would've caught that before.”
“Setup took 10 minutes — I just forwarded my ServiceTitan completion emails to Wrench. That was it. Reviews started coming in the next day.”
Start on the Wrench Starter Plan for $99/month. Built for one location with automated review collection, AI responses, and SMS alerts.
Secure Stripe checkout for the Wrench Starter Plan